One Retail

The Retail ERP Buyer's Guide

Choosing and replacing point of sale and back office across a retail estate.

The questions that separate a platform that fits your stores from one that fights them, grouped by the part of the business each one protects. With an RFP question workbook to send them, score the answers and compare your shortlist.

  • 26 pages
  • 67 questions
  • PDF and Excel workbook

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Trusted by

  • AEON
  • Daiso
  • Wellness
  • Suri Nusantara Jaya
  • TDN
  • HijrahFood
  • Siti Khadijah Group
  • HERO

Fewer surprises after you sign.

67 questions in eight areas

How your stores trade, your data model, your books, hosting, identity, partners, the rollout and pricing. Each question says why it matters, and each area ends with what a strong answer sounds like and the warning signs.

Six demonstration scenarios

Scripts to give every vendor, with your own products and stores, so you compare what you saw rather than what you were told.

The RFP question workbook

Every question in a spreadsheet, with a priority per question, a 0 to 3 score for three vendors and a weighted summary by area.

Your estate on one page

A profile to send with your questions, so vendors answer for the way your business trades, not for retail in general.

The chapters

  1. 01How your stores trade
  2. 02One data model, or several systems talking
  3. 03How it reaches your books
  4. 04Who owns the environment
  5. 05Identity and control
  6. 06Suppliers, tenants and landlords
  7. 07The rollout, not just the software
  8. 08How you will be charged

Each chapter: the questions to ask, why each one matters, what a strong answer sounds like and the warning signs.

Every question with why it matters
Every question with why it matters
Scripted demonstration scenarios
Scripted demonstration scenarios

Everyone who signs off the decision.

Retailers replacing point of sale and back office across several stores, formats or companies, and the steering group that has to agree on one platform.

  • Retail and operations directors
  • Finance directors
  • IT and security leaders
  • Procurement teams

Start your evaluation with the right questions.

26 pages, 67 questions and a workbook your team can score together.

Get the guide