Built to be trusted with the whole store.
A private environment for every client, one identity, one permission model, an audit trail on everything that moves money or stock, and lanes that keep trading when the network does not.
Your own environment, not a slice of ours.
One Retail is deployed privately for each client. Your stores, your data and your integrations run in an environment that belongs to you, sized for your estate and upgraded on a schedule you agree.
Dedicated environment
Application, database and file storage provisioned for you alone. Nothing is shared with another retailer.
Your region, your cloud
Hosted in the region you choose: on Alibaba Cloud by default, on the cloud provider you already use, or in your own data centre if policy requires it.
Upgrades on your calendar
Releases are staged to your environment on a schedule you agree, with a rollback path, never pushed to everyone at once.
Your keys, your backups
Encryption keys, backup retention and access to raw data stay under your control and your audit.
What is built in.
Single sign-on and roles
One identity across every module, app and partner portal, with roles scoped to company, region and store.
Audit trails
Price changes, promotions, stock adjustments and permission changes are logged with who, what and when.
Device control
POS and handheld releases are staged, monitored and can be rolled back remotely.
Private hosting per client
Every retailer runs in their own dedicated environment. No shared tenancy, no shared database, no noisy neighbours.
Data residency
Your environment is deployed in the region your regulator expects, with backups and retention you control.
Offline resilience
Lanes keep trading when the store loses connectivity and reconcile when it returns.
Security reviews
Our architecture overview and SLA are shared under NDA, and we answer your security questionnaire during evaluation.
Need the detail for your security review?
The trust centre has our company details, how your environment is run, and the documents we share under NDA: our architecture overview and our SLA and support terms.