Services
From discovery to a live store in weeks, not quarters.
A rollout is a retail project before it is a software project. Our team has opened stores, migrated product masters and trained cashiers, and the method is built around that.
The method
Four stages, one pilot store, then waves.
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1
Weeks 1 to 2
Discovery
We map your formats, companies and stores, and pick the pillars that matter first. You get a fit assessment module by module and a rollout plan.
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2
Weeks 3 to 6
Configure
Master data, hierarchy, roles and integrations to your finance ERP are set up. Product, price and customer data are migrated and validated.
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3
Weeks 7 to 10
Pilot store
One store goes live end to end: checkout, handheld operations and reporting. The store team is trained in the employee app.
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4
From week 11
Roll out
Staged rollouts by cluster with device management, in-app training and a hypercare desk for every wave.
What we deliver
Implementation
A named project team that has run rollouts in supermarkets, convenience and malls, working with your IT and your integrator if you have one.
Migration
Product masters, prices, customers, stock positions and open documents moved from legacy POS and back-office systems with reconciliation reports.
Training
Role-based courses in the employee app, trainer guides for every screen, and train-the-trainer sessions for your operations team.
Support
A helpdesk with SLAs, release notes for every version, and a developer service desk for your integration team.
Working with a system integrator already? See the partner programme.