From the lane
to the ledger.
One platform for the checkout, the stockroom, your suppliers and the books, so what head office decides is what every store does.
Built for supermarkets
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Rolled out in supermarkets, hypermarkets, convenience stores, pharmacies, fashion retailers and shopping malls. Our customers →
Retail breaks in small, quiet ways.
A promotion one store never ran. A count done by torchlight. Four suites on one data model, so every module reads the same product, price, customer and stock, and those things cannot happen quietly.
The promotion that missed store 41
Decide a promotion once and it runs on every lane, kiosk, trolley and storefront, even when the store is offline.
The stock count that took all night
Count on the handheld in the aisle. Head office sees it as it happens, and expiry is flagged before a customer finds it.
The supplier who sent a spreadsheet
Suppliers, tenants and landlords work in portals on the same platform, so data, bookings and contracts move without anyone's inbox.
The new manager with eleven passwords
One identity and one permission model across every module, working from her first morning.
Screens your buyers will live in.
Not a dashboard built for a screenshot. Worklists with filters that survive a thousand open orders, documents with an approval trail, and the same record on a phone at the receiving dock.
Same record, any device
The receipt a buyer approves at head office is the one the team keys at the dock. One document, one audit trail, no re-entry.
Follow one order through it
Built for every kind of retail.
A pharmacy and a hypermarket do not trade the same way, and neither should their software. Pick your format and see what One Retail does on the first morning.
Supermarket
Saturday afternoon. Four lanes open, a stamp campaign running, and the chilled aisle needs marking down before six. One Retail decides the promotion once and runs it on every lane, flags the expiry before a customer finds it, and picks the nine o'clock online order from the same shelf.
- Promotions, stamps and loyalty decided once and executed at every lane, self-checkout and trolley
- Expiry control and automatic markdown on fresh and chilled
- Slot-based online grocery picked from store stock
Hypermarket
Food on the left, fashion on the right, a mall wrapped around it and three operating companies behind it. One catalogue across all of it, planograms for floors the size of football pitches, and the tenants on the same platform as the stores.
- One catalogue across food, fashion and household with variants where they matter
- Planogram library, fixtures and store clusters for very large floors
- Tenant and landlord portals for the mall attached to the store
Convenience Store
Two people, sixteen hours, a delivery at seven and a new store opening next week. Everything runs from the handheld, POS updates arrive overnight without a technician, and the roster is in the app before the shift starts.
- Receiving, counts, expiry and tasks from one handheld
- Staged device rollouts and remote POS configuration across the estate
- Manpower scheduling and the employee app for high-turnover teams
Department Store
Sixty brand partners on the floor, each with their own stock, and a customer who spends more in one visit than most do in a year. Concession settlement without arguments, variants that survive the trip from catalogue to lane, and a loyalty tier that knows her name.
- Concession and consignment settlement with brand partners
- Size, colour and style variants from PIM to lane to storefront
- Loyalty tiers, gift hampers and VIP days for high-value customers
Fashion and Lifestyle
The season changed on Monday and the stock did not. Plan the range by size and colour, mark down automatically before the season ends, and ship the online order from whichever store still has a medium.
- Range planning with size and colour variants
- Automatic markdown and end-of-season pricing
- Unified stock for click and collect and ship from store
Pharmacy and Beauty
A batch recall at ten, an age check at eleven, and a customer who has come in every month for six years. Track every unit by batch, enforce the checks at the lane, and remember what she asked about last time.
- Batch and expiry tracking on every unit received and sold
- Age and controlled-item checks enforced at the lane
- Customer profiles with skincare analysis, loyalty and e-stamps
Home and Electronics
One television, one serial number, one delivery slot and one installer. The sale is the easy part. Serialise the stock, register the warranty at checkout, and let the customer follow the delivery to their door.
- Serialised stock and warranty registration at checkout
- Delivery scheduling and installation tasks with customer notifications
- Extended warranty, financing and trade-in tenders
Shopping Mall
Two hundred tenants, one landlord, and a Saturday crowd looking for the car park. Collect the sales declarations, bill the tenants, guide the shoppers, and run one campaign across every store in the building.
- Tenant sales declarations, billing and service requests
- Wayfinding, smart parking and AI directory kiosks
- Mall-wide campaigns, contests and e-stamps across every tenant
Or start from your role: Store Managers Merchandisers Finance Leaders IT Leaders
Connects to what you already run.
Your finance ERP stays your finance ERP. One Retail posts the day's sales, tenders and settlements into it, and talks to payments, devices, analytics and marketplaces through connectors your team can read, test and watch.
- Finance ERP
- Payments
- Analytics
- Store devices
- Commerce and marketplaces
- Identity and messaging
Built to be trusted with the whole store.
Every client runs in their own private environment, in their own region, on their own upgrade calendar.
- Single sign-on and roles
- Audit trails
- Device control
- Private hosting per client
- Data residency
- Offline resilience
- Security reviews