Does each store keep its own customer list?

No. One profile is shared across every branch and channel.

Where is customer data held?

In your own private environment, in the region your regulator expects, with backups and retention you control.

A single view of each customer's preferences, purchases and interactions, shared by every branch, the app and the storefront.

Part of Loyalty. Switch it on per company and per store; it reads the same master data as every other module.

Purchases and interactions in every branch and channel build one profile.

What a customer prefers, and what they asked about last time, is there for the next visit.

Profiles sit behind loyalty, stamps and campaigns, so you can thank the customers who come in every week.

Expert counters such as pharmacy and beauty see a customer's history, including skincare analysis where you use it.

Works with

Loyalty

Points, tiers and rewards, redeemable at the lane and online.

Loyalty

QR-driven feedback routed to the right store and manager.

Loyalty

Counter workflows for enquiries, lost and found and service recovery.

Used in

Does each store keep its own customer list?: No. One profile is shared across every branch and channel.
Where is customer data held?: In your own private environment, in the region your regulator expects, with backups and retention you control.